Privacy Policy

This Privacy Policy describes how MotionMuse AI Online ("we", "us", or "our"), operated at motionmuse-ai.online, collects, uses, and protects your personal information when you use our AI image-to-video generation service.

1. Information We Collect

Information You Provide

• Account information (email address, username) when you register
• Payment information processed by third-party payment providers (we do not store full card numbers)
• Images and prompts you upload to generate videos
• Communications you send us via email or contact form

Automatically Collected Information

• IP address, browser type, device information, and operating system
• Usage data such as pages visited, features used, and session duration
• Cookies and similar tracking technologies (see Section 6)

2. How We Use Your Information

• Provide, operate, and improve the MotionMuse AI Online service
• Process your image-to-video generation requests
• Process payments and manage your credit balance
• Send service-related communications and respond to support requests
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations

3. Image & Content Processing

Images you upload are processed by our AI systems solely to generate your requested videos. We do not use your uploaded content to train our models without your explicit consent. Generated content and uploads may be automatically deleted after a retention period unless you save them to your account.

4. Data Sharing

We do not sell your personal data. We may share information with:

• Payment processors (card payments, crypto gateways, Telegram Stars)
• Cloud infrastructure providers who host our service
• Law enforcement when required by applicable law

5. Data Retention

We retain account data for as long as your account is active. Uploaded images and generated videos are retained for up to 30 days unless deleted earlier. Payment records are kept as required by tax and financial regulations.

6. Cookies

We use essential cookies for authentication and session management, and analytics cookies to understand how users interact with our service. You can control cookies through your browser settings. Disabling cookies may limit some functionality.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, and to object to or restrict certain processing. EU/EEA residents: see our GDPR page for detailed information.

8. Security

We implement industry-standard security measures including encryption in transit (TLS/HTTPS), access controls, and regular security reviews. No method of transmission over the Internet is 100% secure.

9. Children's Privacy

Our service is intended for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a minor has provided us data, contact us immediately at [email protected].

10. International Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international data transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or a notice on our website. Continued use after changes constitutes acceptance.

12. Contact

For privacy-related questions or requests, contact us at [email protected] or via our contact form.